The long-awaited Zonveer M20 will soon be available at the Electric Bike Factory, and our test riders have already had the chance to experience this top-class electric bike in real-world conditions. Taken from the joint test site of Europe's leading electric bike manufacturers in Kruunuvuorenranta, the Zonveer M20 blends urban riding, challenging hills and light off-road riding into a harmonious whole. This is an electric bike that always manages to take your ride to the next level - save up to -80% on orders shipped directly from European factories.
The terrain at the Kruunuvuorenranta test site challenges the Zonveer M20
When the M20 was picked up directly from the European factory and brought to Kruunuvuorenranta, the E-Bike Factory test team knew right away that this was something special. Smooth city riding and precise handling are the strengths of this bike, but the real test came when the trail turned rocky and the slope began to climb steeply. The M20's impeccable support and power made climbs almost a pleasure, and the e-bike's balance never wavered even in demanding sections.
Feelings after the test drive
Our test group members particularly highlighted the bike's versatility – the easy-to-use electric assist provides the extra power needed for commuting and city riding, but at the same time it can handle the rougher terrain. The Zonveer M20 is the perfect choice for both men and women who want more from an electric bike in a demanding environment.
Why is the Zonveer M20 right for you?
This model clearly belongs to the top class of commuter and urban e-bikes, but what sets it apart is its clear ability to hold its own in the world of e-mountain bikes and e-fat bikes. Whether you're looking for a reliable ride for the hectic pace of the city or want to go on weekend adventures in varied terrain, the Zonveer M20 is ready.
- Powerful electric assistance for challenging climbs
- Durable frame structure and agility in urban traffic
- Excellent features for electric fatbike and electric mountain bike enthusiasts
- A commuter bike that saves time and energy
- A good choice for both men and women
Strongly recommended by electric bike factory experts, the Zonveer M20 is created for those who won't settle for less - be among the first to grab yours and experience what a top-of-the-line electric bike really feels like on forest trails and city streets.
The long-awaited Zonveer M20 will soon be available at the Electric Bike Factory, and our test riders have already had the chance to experience this top-class electric bike in real-world conditions. Taken from the joint test site of Europe's leading electric bike manufacturers in Kruunuvuorenranta, the Zonveer M20 blends urban riding, challenging uphills and light off-road riding into a harmonious whole. This is an electric bike that always manages to take your ride to the next level – save up to -80% directly from the European […]
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.