COMING SOON! The ENGWE P275 Pro is an electric bike that has just arrived at the Sähköpyörätehdas test site in Kruunuvuorenranta, Helsinki. This urban electric bike is a delight for both commuting and leisure adventures, offering performance and comfort in all riding situations. When a European factory sent this bike for testing, the Sähköpyörätehdas team jumped at the opportunity and immediately took it to challenging conditions – from street riding to forest trails and steep hills.
Incredible performance in city driving
The ENGWE P275 Pro is equipped with a 250W Bafang Torque Sensor Mid-drive motor, which makes every pedal stroke smooth and efficient. Our test team noticed how easily the bike handles in the city's varied traffic: thanks to quick starts and a smooth ride, commuting became even more effortless. The easy-to-manage and lightweight frame makes city rides enjoyable, and even longer trips don't feel like a burden.
Off-road and hilly routes – no problem
The ENGWE P275 Pro showed its true potential on the trails of Kruunuvuorenranta. The motor's torque and precise torque sensor technology helped it conquer both soft forest trails and steep hills with ease. The test group was impressed by the bike's stability and handling characteristics on challenging terrain, making it a great choice for leisure rides as well.
Why choose ENGWE P275 Pro?
- Top-class hub motor from the renowned Bafang
- Powerful assistance even on demanding uphills
- Versatile for urban and off-road use
- Ergonomic and lightweight frame makes riding easier
- Tested and recommended by the Electric Bike Factory's professional team
COMING SOON! The ENGWE P275 Pro is an electric bike that has just arrived at the Sähköpyörätehdas test site in Kruunuvuorenranta, Helsinki. This urban electric bike charms both on commutes and on leisure adventures, offering performance and comfort in all riding situations. When a European factory sent this bike for testing, the Sähköpyörätehdas team jumped at the opportunity and immediately took it to challenging conditions – from street riding to forest trails and steep hills. Incredible performance in urban riding ENGWE […]
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.