COMING SOON! ENGWE-250W – folding electric bike O20 – 75Nm is made for those who want the perfect combination of agility, power and comfort for everyday life and adventures. The electric bike factory test team had the opportunity to try this new model themselves at the Kruunuvuorenranta test site in Helsinki, where difficult terrain and congested city routes tested the bike's limits. This folding electric bike is designed to meet the demands of both the commuter and the day's off-road experiences.
Tailored performance for all riding
The ENGWE O20 Boost offers a 250W motor and an impressive 75Nm of torque, which makes steep uphill climbs light and comfortable. The hilly sections of Kruunuvuorenranta did not slow down the bike, but it provided reliable support in all situations. The front suspension effectively absorbs unevenness on both city streets and forest trails, so the ride is smooth and precise. The foldable frame makes the bike easy to transport - the perfect choice for city dwellers who want to combine the liberating mobility of electric cycling with the ease of storage.
A versatile companion for business trips and leisure time
The expert team at the electric bike factory was impressed by the ENGWE O20's suitability not only for city riding, but also for more demanding terrain. The bike's electric assistance makes longer commutes easy, and its foldability is an excellent solution for living in limited space. In addition, the bike is a great fit for both men's and women's electric bike selection, as its ergonomics and riding characteristics complete the user experience.
Test team favorites in Kruunuvuorenranta
- Powerful 250W motor and 75Nm torque
- Foldable and space-saving frame structure
- Advanced front suspension for uneven surfaces
- Pleasant commutes and agile city driving
- Underwent a rigorous testing process at a European test site
The ENGWE-250W – folding electric bike O20 – 75Nm is a real winner for anyone who needs a reliable and versatile electric bike for both busy city life and weekend off-road adventures. Tests at the electric bike factory in Kruunuvuorenranta confirm that this bike has the power and agility to take the cycling experience to a new level.
COMING SOON! ENGWE-250W – folding electric bike O20 – 75Nm is made for those who want the perfect combination of agility, power and comfort for everyday life and adventures. The electric bike factory test team had the opportunity to try this new model themselves at the Kruunuvuorenranta test site in Helsinki, where difficult terrain and congested city routes tested the bike's limits. This folding electric bike is designed to meet the demands of both the commuter and the day's off-road experiences. […]
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.