COMING SOON! The ENGWE N1 Pro is an electric bike that arrives straight from the European factories to the Kruunuvuorenranta test site in Helsinki. The team at the electric bike factory took on this carbon fiber-framed urban electric bike, and the results speak for themselves – this bike combines lightweight materials, a powerful motor, and excellent handling in a unique way.
Top-notch performance in the city of Kruunuvuorenranta
Experience a new level of urban riding with the ENGWE N1 Pro electric bike. The 250W mid-drive motor delivers 80Nm of torque, making commuting and everyday riding smooth and effortless – even when the route takes you uphill. The electric bike factory test team got to try the bike out in the varied landscapes of Kruunuvuorenranta, and the bike handled the challenges in style, whether it was random gravel paths or city streets.
Excellent properties for different driving conditions
- Lightweight carbon fiber frame makes riding agile and efficient
- Stable and powerful 250W mid-drive motor allows for effortless acceleration and climbs
- Perfect for both city driving and lighter off-road driving
- Particularly comfortable and responsive riding position for men and women
- An optimized commuter e-bike that can handle weekend adventures
Recommendation from the electric bike factory test team
Testing in Kruunuvuorenranta revealed the true nature of the ENGWE N1 Pro: it is both a hard-working everyday commuter and a reliable companion for leisure trips. The team at the electric bike factory particularly praises the bike's agility in city traffic and strong torque on uphill hills. Not just an electric bike, but a true adventurer that meets the diverse needs of both men and women.
If you're looking for a commuter e-bike that doesn't compromise on performance or comfort, the ENGWE N1 Pro is for you. Come experience an e-bike that combines quality, style and practicality - a first-class novelty in the E-Bike Factory range.
COMING SOON! The ENGWE N1 Pro is an electric bike that arrives straight from the European factories to the Kruunuvuorenranta test site in Helsinki. The electric bike factory team took on this carbon fiber city electric bike, and the results speak for themselves – this bike combines lightweight materials, a powerful motor and excellent rideability in a unique way. Top-notch performance in the city of Kruunuvuorenranta Experience a new level of city riding with the ENGWE N1 Pro electric bike. The 250W mid-drive motor provides 80 […]
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.