COMING SOON! The ENGWE N1 Air ultra-lightweight city electric bike is just arriving at the Electric Bike Factory range – and believe it or not, this bike impressed our toughest test riders at the Kruunuvuorenranta test site in Helsinki. When European electric bike factories sent this 250W lightweight electric bike for our careful testing, we knew right away that a new city electric bike was entering the market with a strong step.
ENGWE N1 Air – the perfect combination of lightness and durability
The ultra-light carbon fiber frame makes this bike a dream for anyone looking for an electric bike for narrow city streets and commuting. Our testers took the N1 Air on the trails of Kruunuvuorenranta and up challenging hills, and the bike performed brilliantly: the long 100 km range ensures that the battery will not run out and the trip will not be interrupted.
In city riding, the ENGWE N1 Air feels agile and smooth, making it an excellent choice for both women and men as an electric bike. As a commuter electric bike, it brings the freedom to move without traffic jams or parking worries, while saving you up to -80% on orders from European factories.
Test ride in Kruunuvuorenranta – a real everyday electric bike
We read the trail and felt how the ENGWE N1 Air responded to demanding terrain as well as straight into the city streets. The varying conditions at the test site revealed the bike's versatility: it copes well with both light off-road riding and challenging uphill climbs, which our test group eagerly tried out.
Why is the ENGWE N1 Air the recommended city electric bike by the Electric Bike Factory?
- Ultralight carbon fiber frame makes riding effortless
- 250W motor ensures powerful assistance on every journey
- 100 km long driving range – less need to charge, more freedom
- Agile and responsive driving feel both in the city and off-road
- Stylish options: N1 Air ST and N1 Air
- An excellent choice for commuting and city driving
If you are looking for a new electric commuter bike or a city electric bike for women or men, the ENGWE N1 Air meets all your expectations. Don't wait, be among the first to experience this week's new product on the market and also take advantage of the best summer offers from the Electric Bike Factory.
COMING SOON! The ENGWE N1 Air ultra-lightweight city electric bike is just arriving at the Electric Bike Factory range – and believe it or not, this bike impressed our toughest test riders at the Kruunuvuorenranta test site in Helsinki. When European electric bike factories sent this 250W lightweight electric bike for our careful testing, we knew right away that a new city electric bike was entering the market with a strong step. ENGWE N1 Air – the perfect combination of lightness and durability […]
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.