The CMACEWHEEL T20 48V 18AH 20 INCH FATBIKE ELECTRIC BIKE is a dream come true for those who want to combine powerful performance and a flexible riding experience in electric cycling. This electric bike arrived at the official joint test point in Kruunuvuorenranta, Helsinki, where leading European manufacturers compare the latest models. The electric bike factory test team seized the opportunity and took the CMACEWHEEL T20 for a test ride right away. Getting on board was like an invitation to adventure, both in the urban jungle and on challenging trails.
A robust and versatile driving experience
On the gravel roads of the test site and in the hilly landscapes of Kruunuvuorenranta, the T20's 20-inch wide fat tires proved to be true champions. They bit into soft terrain and maintained enjoyable stability on the road, even on loose rocks and root-strewn paths. In city traffic, the bike moved nimbly, and the precise operation of the brakes provided additional safety in busy situations. The Shimano 7-speed transmission and 5-speed intelligent steering system enabled effortless climbing on the steep slopes of Kruunuvuori, where the motor's 500W power and 60 Nm torque helped maintain speed without pedaling feeling strenuous.
Recommendation from the electric bike factory test team
After the ride, the E-Bike Factory test team particularly emphasized the versatility of the T20. The battery lasted the test rides comfortably, and the 18Ah capacity provided a safe operating range even on longer trips. The bike was also easy to handle and pleasantly light at 32,7 kilograms, even though the frame is made of durable aluminum alloy. The IP65 rating ensures that rain won't stop your adventure.
Who is CMACEWHEEL T20 best suited for?
- For adventurous fatbike fans who ride on varied terrain
- For those who combine city and road cycling and value versatility and reliability
- For those who need an efficient electric bike for demanding hilly sections
- For sporty people who want to combine technology and sustainable driving
When the CMACEWHEEL T20 was evaluated by the Sähköpyörätehdaan test team, it definitely became a favorite among Finns who want more than a standard electric bike. This model performs well on city streets, gravel roads, and challenging trails – whether you're commuting to work or on a nature hike, the T20 will get you there with style and power.
Brand: CMACEWHEEL; Model: T20; Meter display: Left 2.6 inch LCD meter; Frame Material: Aluminum Alloy; Color: Gray black gradient; Battery: 18Ah; Battery type: 21700 lithium-ion; Battery voltage: 48V (54V); Charger voltage: 54.6V 2A; Charger time: about 9H; Motor wattage: 48V 500W; Sensor: Speed Sensor; Motor Torque: 60 Nm; Controller: 5 shift Intelligent control system; Speed level: 5 levels; Gears: Shimano 7S; Tire: CST20 x 4.0; Brake: Disc Brakes; Riding mode: human/assisted/pure power; Max speed: speed limit 25 km/h; Pure power range: 55-65 km; Assisted range: 70-80 km; Maximum load: about 120 kg; Waterproof level: IP65; Net weight: 32.7 kg; Battery weight: 4.2 kg; Gross weight: 40 kg; Bike size: 166 x 67 x 108 cm; Package size: 143 x 25 x 80 cm.
Manufacturer's warranty – you deal directly with the factory that sold the bike
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
How to handle warranty issues
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.
If your e-bike has a fault:
- Log in to the service with your own usernames.
- Start a conversation with the factory that sold you the bike.
- Describe the problem as precisely as possible.
- Please include photos, videos, order number, and other necessary information requested by the factory.
- The factory salesperson will assess the matter and provide instructions for inspection, spare parts, repair, or other warranty processing.
Maintenance and assembly of electric bikes at the electric bike factory
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
Assembling an electric bike
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
First aid
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
Prices for maintenance and assembly services
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
Maintenance and assembly booking
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.