Buy like a merchant —
directly from the factory
directly from the factory
New electric bikes and scooters almost every week!
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Buyer Protection is available with supported payment methods. Payment will be processed by your chosen payment service according to their own terms and conditions.
When you order an electric bike or scooter, you only pay a €9,90 service fee at checkout.
After placing your order, you will be sent an email with a payment link that you can use to pay the bike factory.
The payment link will be delivered within 24 hours of ordering.
Fast and reliable delivery directly to your door
Tracked delivery
Carefree use and support
Come and test out electric bikes at Kruunuvuorenranta in Helsinki
to the store / rental company – in stunning seascapes.
Everything you need — in one service.
Filth time, money and effort.
Pay in installments or by invoice to the factory.
You get factory prices, Finnish-language chat support, spare parts, batteries, maintenance parts — all in one service.
Once you have paid for the service, you will receive a payment link for your bike from the factory. (The service fee is a one-time payment per product.)
9,90 You can pay by credit or debit card, by installments, or by bank transfer via the payment link sent by the factory.
Price to be paid to the bike factory: €1099
Secure payment directly to the factory.
Once the factory has received payment, the order will be confirmed and the bike will be shipped directly to you.
Shipping costs are included in the price.
Buying is made simple:
First, the service is launched, then the payment link for the bike at the factory price.
Chat messages with the factory are automatically translated into your language.
You get the bike from the factory without intermediaries. You can also order spare batteries at a lower price.
Maintenance, spare parts and accessories — even significantly cheaper than elsewhere.
You get a full factory warranty, original spare parts and expert support.
Seller and supplier
Payment methods to the factory
You can see the available payment methods from the seller's payment link.
Tarvitsetko apua?
We help with products and ordering in Finnish.
Out of stock
You now only pay the brokerage fee and the price of the bike when you receive the payment link from the factory.
Come test drive electric bikes at the Kruunuvuorenranta store/rental in Helsinki - amidst stunning sea views.
COMING SOON! CMACEWHEEL EM20 350W 36V 12AH CITY ELECTRIC BIKE is a true game-changing electric bike for urban mobility. The Electric Bike Factory test team had the honor of testing this stylish and high-performance bike at the Kruunuvuorenranta shared test site in Helsinki. This bike combines carefully considered technology with a smooth riding experience that makes everyday urban adventures even more enjoyable.
The CMACEWHEEL EM20 stands out for its agile performance. The 350W motor and 12Ah battery provide powerful and smooth assistance, perfect for both leisurely city rides and demanding climbs. Hydraulic disc brakes provide confident stopping power in tight situations, and the five-speed Shimano 7-speed transmission keeps the ride smooth and immediate.
Our test team was surprised by the bike’s versatility, especially in urban traffic, but also on more challenging trails in the Kruunuvuorenranta terrain. IP65-rated water resistance combined with flexible 20-inch tires allows you to ride both on asphalt and slightly uneven trails. Three riding modes – human power, assisted and full electric – give you options for your riding style.
The team at Sähköpyöratehdas recommends the CMACEWHEEL EM20 for active urban commuters who want to combine style, efficiency, and reliability for their daily commute in Helsinki and the surrounding areas. Imagine riding smoothly on the trails of Kruunuvuorenranta and through busy city traffic – all on a bike that is designed to last and take you exactly where you want to go!
The seller of an electric bike is the factory that manufactures or supplies the bike. The factory is the independent and sole seller of the electric bike store and is responsible for the product's delivery, warranty, and any possible defects.
Sähköpyörätehdas Suomi Oy is not a seller or guarantor of the electric bike. Sähköpyörätehdas offers you a separate customer service and technical system through which you can contact the factory's salesperson.
After ordering, you will receive personal usernames that allow you to chat directly with the factory salesperson.If your e-bike has a fault:
Your e-bike can be serviced either at our Helsinki store or at service shops located elsewhere in Finland. You can easily find your nearest service point at [this link].
When you buy an electric bike from us, you can be confident that everything has been made as easy as possible for you. Our electric bikes are 90% pre-assembled, which means you don't have to worry about complicated assembly steps. For the final assembly, you will receive all the necessary tools and clear, step-by-step instructions to ensure that your electric bike is ready to ride in just around 30 minutes.
However, if you need help at any stage, we’re here to help. You can contact us at any time, and we offer free video tutorials via WhatsApp to help you get started. If you still don’t want to assemble your e-bike yourself, you can also bring it to our store and we’ll assemble it for you – this service is also designed to keep the process easy and hassle-free.
The first maintenance should be done after about a month of riding or after the e-bike has been ridden for 100-300 kilometers. This initial maintenance includes a complete washing of the e-bike, a comprehensive check of the electrical components, brake and gear adjustments, spoke tightening, chain oiling, and a general condition check. This maintenance ensures that your e-bike is in top condition and ready for safe riding.
Annual maintenance includes even more comprehensive procedures: battery testing, drivetrain cleaning, tire inflation and replacement, chain oiling, and checks and updates to all electrical systems. We recommend annual maintenance regardless of how you use your e-bike, to keep it in top technical condition and safe all year round.
We keep maintenance costs competitive. The price of initial maintenance starts at 90 EUR, and comprehensive annual maintenance costs 149 EUR (incl. VAT 25,5%).
If you want us to assemble your e-bike for you, you can bring it to our store, and the assembly service costs 69 EUR.
You can book maintenance or assembly by calling our store directly or visiting our website.
If you are unable to get to our Helsinki store, you can take advantage of our service network covering the whole of Finland. [Click here] to see all our service points and their contact information.
Sales and service are available by phone on weekdays:
at 10:00 - 12:00
If the line is busy, you can also call the store number:
+358 41 328 7145
The store is open Monday to Friday from 12:00 to 18:00 and
Saturdays from 12:00 to 18:00.
Currently, order volumes are exceptionally high.
Due to the decrease in factory prices, product prices have decreased.
300-600 euros.
Store address:
Horizon 2, 00590 Helsinki
A joint store for European electric bike factories.
